What you can do to help

Before your appointment

• Do not come to your appointment if you are feeling unwell and displaying any symptoms of COVID-19.
• Prior to your appointment we ask you to either pre-fill your consultation form or sign off your existing form. This will confirm that nothing has changed in regard to your medical history and to pre-screen you for COVID-19.  Please answer these questions honestly so that we can all stay safe. 
• Arrive for your appointment at the allocated time.  We cannot let you into the clinic early.  If you are late, we may need to cut your treatment short. This is to minimise contact within the clinic and to ensure the correct cleaning procedures can be carried out between clients. On the odd occasion we are running late, you would still need to wait until it is safe to let you in. 

On arrival

• On entering the clinic, we will take your temperature and ask you to apply hand sanitiser as a precaution. It is important to point out that you must wear a fresh, clean mask. 
• Attend your appointment alone unless it is vital for you to have a chaperone.  Please do not bring children to your appointments as we want to protect them too. 

On leaving

• Book as many treatments as you can into the future to minimise time at the reception area. Why not book online HERE?
• Pay by card, unless you absolutely cannot as this will minimise contact with staff. 

Our priority

We want to assure you that your health and the health of the team is our main priority.  Please be patient with us whilst we deal with the added measures that we need to ensure that this happens effectively.  These measures will be in effect for the foreseeable future. Should you require any further help with regards to our COVID-19 Policy, please click HERE to email us. And finally, for further COVID-19 information, click HERE to visit gov.uk.